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Call center automation

Call center automation answers common benefits calls by voice at any hour, so your team can focus on the calls that need a person.

At a glanceCall center automation
Who uses it
Call centers
What it replaces
Long hold times for simple questions.

How it helps

Your service team can spend its time on the calls that need a person.

What goes in

The same plan documents and policies PeopleAlly uses.

Call center automation
What comes out

Common calls answered by voice at any hour, with the rest passed to your team.

Who buys it
Self-insured employers, carriers and enrollment firms

Common questions

Want to know how buying and setup work?

Is this sold on its own?

No. It is included when you use PeopleAlly or EnrollmentAlly.